Privacy Policy

Introduction

Customstoreux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (customstoreux.cv) or use our wardrobe consultation services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you visit our website.

Personal Information

When you book a consultation, contact us, or use our services, we may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Style preferences, body measurements, and wardrobe information you share during consultations
• Communication preferences and correspondence history
• Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

This information is collected using cookies and similar tracking technologies. For more details, please review our Cookies Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our wardrobe consultation services
• To process bookings, payments, and service requests
• To communicate with you about your consultations, appointments, and inquiries
• To send you service-related updates, confirmations, and notifications
• To personalize your experience and provide tailored style recommendations
• To analyze website usage and improve our website functionality
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Use
• To send marketing communications (with your consent, where required by law)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption technologies and secure payment processing systems to protect sensitive information, particularly payment data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Objection: Object to processing of your personal information for certain purposes
• Portability: Request transfer of your personal information to another service provider
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the contact information provided at the end of this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

We may retain certain information for legitimate business purposes, such as maintaining service records, resolving disputes, or complying with legal obligations.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: help@customstoreux.cv
Address: 311 1/2 Sweetzer Ave, Los Angeles, CA 90048, United States
Phone: +1 323 653 5492

You can also visit our contact page for additional ways to reach us.